HQhair Reviews
(Rated by 1972 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Alipay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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21
%OFFOverall Rating
4.5
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Return Policy5.0
- Price & Quality4.6
- Good Value4.3
- Shipping & Delivery4.7
- Customer Service5.0
Recent Customer Reviews (12)
Logistilla Busson
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Jürgen Eggers
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Melissa Hamilton
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Markha Melikov
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Matilda Murray
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Jamie Pratt
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Kayleigh Simmons
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Louise Darden
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Sarah Sommer
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Jenna Ostrander
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Payment Methods
Accepted Payment Options:
Prices for items on Hqhair.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Alipay
Payment Process
- Payments can be made online during the checkout process.
- For HQhair credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
HQhair Pros & Cons
Pros
1
Wide Range of Products: Offers a variety of haircare, cosmetics, and skincare products from popular brands like KÉRASTASE, ST TROPEZ, BENEFIT, PIXI, and Eve Lom.
2
Exclusive Offers and Discounts: Provides early access to offers, exclusive discounts, and gifts.
3
High-Quality Customer Service: Known for its excellent customer service and high trustworthiness rating.
4
Affordable Prices: Features products starting from £4.00 and offers sales and discounts, making it accessible to different budgets.
5
Convenient Payment Methods: Offers various online payment methods including Visa, Mastercard, Alipay, and PayPal, as well as Clearpay for interest-free installment payments.
CONS
1
Customer Satisfaction Issues: Some customers have reported dissatisfaction with their purchases, including issues with delivery, refunds, and product authenticity.
2
Poor Delivery and Refund Experience: There have been complaints about delayed or missing orders, and difficulties in getting refunds or resolving issues.
3
Product Quality Concerns: Some customers have questioned the authenticity of products, particularly The Ordinary products, and reported receiving fake items.
HQhair Features and Benefits
Features
Wide range of products
The site offers a variety of hair products, cosmetics, beauty accessories, and more.
Exclusive offers and discounts
Shoppers can enjoy early access to offers, exclusive discounts, and gifts.
Bestselling brands
The site features popular brands like KÉRASTASE, ST TROPEZ, BENEFIT, PIXI, Elemis, and Eve Lom.
Inspiration and advice
The site aims to inspire young women around the world with advice and new, exciting ways to use beauty products.
Express individuality
The site encourages shoppers to express their individuality with a wide range of cult and niche beauty products.
High-quality customer service
The site is known for its excellent customer service and high trustworthiness rating.
14-day return policy
Allows customers to cancel their contract within 14 days without giving a reason, with reimbursement including delivery costs (except supplementary costs), processed within 14 days.
Standard Delivery
Available at £2.95 or free on orders over £20.
Next Day Delivery
Available at £5.99.
Same Day Delivery in London
Available at £11.99.
Click & Collect
Available at similar pricing.
Affordable Prices
Features products starting from £4.00 and offers sales and discounts, making it accessible to different budgets.
Convenient Payment Methods
Offers various online payment methods including Visa, Mastercard, Alipay, and PayPal, as well as Clearpay for interest-free installment payments.